Privacy Policy
Last Updated: June 18, 2025
Thank you for choosing Double A Service Group. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, doubleaservicegroup.com, and use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data You Provide to Us: We collect personally identifiable information that you voluntarily provide to us when you fill out a contact form, request a quote, or schedule a service. This information includes your name, email address, phone number, and physical address (including street, city, and zip code).
- Automatically-Collected Data: When you access the Site, our servers may automatically collect information, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. The old website version used analytics tools like Google Analytics and Facebook Pixel, and similar technologies may be used on the current site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide quotes for our services, such as Air Duct Cleaning, Dryer Vent Cleaning, and Chimney Cleaning.
- Schedule and manage appointments for services.
- Send you marketing and promotional communications, from which you can opt out at any time.
- Improve the efficiency and operation of our website and services.
- Monitor and analyze usage and trends to improve your experience with the Site.
3. Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, scheduling, and marketing assistance.
- Online Postings: When you post comments or reviews, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
4. Your Privacy Rights (California Residents)
As a company based in Los Angeles, we adhere to the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to:
- Request to know what personal information we have collected about you.
- Request the deletion of your personal information.
- Opt-out of the sale of your personal information.
To exercise these rights, please contact us using the contact information provided below.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Policy for Children
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Double A Service Group 5920 Lindley Ave Los Angeles, CA 91316 Email: info@doubleaservicegroup.com